Gebrüder Weiss announced it was named a winner in the 2023 Excellence in Customer Service Award presented by Business Intelligence Group. Gebrüder Weiss is an international transport and logistics company with a 550-year legacy. The company has prioritized customer service throughout its history, with longstanding practices such as a single point of contact for customers and transparency across the supply chain.
"Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world," said Maria Jimenez, chief nominations officer of the Business Intelligence Group. "It is our honor to recognize Gebrüder Weiss as they are leading by example and making real progress on improving the daily lives of so many."
The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.
"Customer service excellence is integral to our operations and inherent in our mission," said Mark McCullough, CEO of Gebrüder Weiss USA. "We're extremely honored to receive this award from the Business Intelligence Group, and in turn, extend the recognition to our employees who embody our customer service values on a daily basis."
